Returns & Exchanges
At Frontier Designs, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be generated and sent to your email address for easy printing.
- 3.Pack and Ship
Securely place the items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund or ship out your exchange within 5-7 business days.